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User GuideDeveloper GuidesAPI Reference
User GuideDeveloper GuidesAPI Reference
    • Overview
  • Runtype API
      • GETList feedback with filters
      • POSTSubmit feedback on a message
      • GETGet feedback statistics
      • GETGet specific feedback record
      • DELDelete feedback record
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Runtype APIFeedback

Get feedback statistics

GET
/v1/feedback/stats
GET
/v1/feedback/stats
$curl https://api.runtype.com/v1/feedback/stats \
>     -H "Authorization: <apiKey>" \
>     -H "Content-Type: application/json"
1{
2  "stats": {
3    "copies": 42,
4    "downvotes": 15,
5    "netScore": 85,
6    "total": 180,
7    "upvotes": 65,
8    "csat": {
9      "average": 4.3,
10      "count": 120,
11      "distribution": {
12        "1": 5,
13        "2": 10,
14        "3": 20,
15        "4": 40,
16        "5": 45
17      }
18    },
19    "nps": {
20      "count": 150,
21      "detractors": 20,
22      "passives": 30,
23      "promoters": 100,
24      "score": 53
25    }
26  }
27}
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Get specific feedback record

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Built with

Authentication

AuthorizationBearer
API key or Clerk session token

Query parameters

record_idstringOptional
flow_idstringOptional
surfaceIdstringOptional

Response

Feedback statistics
statsobject

Errors

401
Unauthorized Error
403
Forbidden Error
500
Internal Server Error