Resume agent handling | Runtype Documentation

Switch a messaging conversation from human-operator mode back to automatic agent handling.

AuthorizationBearer

API key or Clerk session token

idstringRequired

Conversation resumed to auto mode

agentModestring

idstring

takeoverActorIdstring or null

takeoverActorTypestring or null

takeoverAtstring or null

takeoverReasonstring or null

updatedAtstring

400

Bad Request Error

401

Unauthorized Error

403

Forbidden Error

404

Not Found Error

409

Conflict Error

500

Internal Server Error

$	curl -X POST https://api.runtype.com/v1/messaging/conversations/id/resume \
>	-H "Authorization: <apiKey>" \
>	-H "Content-Type: application/json" \
>	-d '{}'

1	{
2	"agentMode": "auto",
3	"id": "c3f1a9b2-7d4e-4f3a-9b6e-2a1d5f8c9e7b",
4	"takeoverActorId": "user_78945",
5	"takeoverActorType": "human_operator",
6	"takeoverAt": "2024-06-10T15:22:30Z",
7	"takeoverReason": "Customer requested human assistance",
8	"updatedAt": "2024-06-10T15:45:00Z"
9	}